Privacy Policy

1. Introduction

Shivam Patanwar Developer ("we", "us", or "our") operates the Shivam Patanwar S&B Training website and mobile application ("Service").

This Privacy Policy explains how information may be collected, used, processed, protected, and disclosed when you use our website or mobile application.

By using our Service, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

When you register for training, purchase a course or learning plan, or contact us, we may receive information such as:

• Name
• Email address
• Mobile phone number
• Course or learning plan information
• Purchase and transaction information
• Payment identifiers such as order ID or payment ID

We collect or process information only when reasonably necessary to provide our educational services, process purchases, communicate with users, and provide customer support.

3. Payment Information

Payments may be processed through Razorpay or other authorized payment service providers.

We do not directly store your complete credit card number, debit card number, bank account credentials, UPI PIN, or other sensitive payment credentials.

Payment information entered during checkout may be processed directly by the payment provider according to its applicable privacy policy, security practices, and legal requirements.

4. Courses, Learning Plans and Payments

Shivam Patanwar S&B Training provides educational and training services, including software and business development training.

Paid courses and learning plans may be available through the website or mobile application.

If you choose a recurring subscription, recurring payments may be processed according to the subscription terms displayed to you during checkout.

For example, a ₹49 monthly subscription may be configured for the billing period and number of cycles displayed at the time of purchase.

5. How We Use Your Information

Information may be used for the following purposes:

• To process course registrations and purchases.
• To provide access to purchased training.
• To process and verify transactions.
• To send payment confirmations.
• To send course-related communications.
• To communicate information about enrollment.
• To provide customer support.
• To respond to user enquiries.
• To maintain and improve our Service.

6. Email and Communication

If you provide your email address or mobile number, we may use it to send payment confirmations, enrollment information, course-related communications, and customer-support messages.

We do not sell your personal information to third parties.

7. Third-Party Services

Our website and mobile application may use third-party services to provide specific functionality.

• Razorpay for payment processing
• Email service providers for transactional emails
• Google Meet for online classes
• WhatsApp for student communication or community access

Third-party services may process information according to their own terms, privacy policies, and applicable security practices.

8. Google Meet and WhatsApp

The Service may provide links or access to Google Meet for online classes and WhatsApp for student communication or community access.

When you use these third-party services, their respective terms and privacy policies apply.

9. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

Where supported, information transmitted between your device and our online services is protected using HTTPS encryption.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

10. Data Retention

We retain information only for as long as reasonably necessary to provide our services, process transactions, provide support, comply with legal obligations, resolve disputes, and maintain appropriate business records.

Information that is processed only temporarily to complete a specific request may not be retained after that request has been completed.

11. Children's Privacy

Our educational content may be useful to students of different ages, including school students.

We do not knowingly collect personal information from children for purposes unrelated to providing our educational services.

Parents or guardians who believe that a child has provided personal information to us may contact us using the contact details below.

12. Data Deletion Requests

We do not permanently store users' personal information on our backend systems.

Information provided during registration or payment may be processed temporarily when necessary to provide the Service or complete a transaction. Such information is not retained by us after it is no longer required for the specific request.

If you have any questions about personal information processed through our Service or would like to request deletion of information that may still be temporarily retained, you can contact us at:

info@shivampatanwar.com

Please note that payment-related information may be processed and retained by third-party payment providers, such as Razorpay, according to their respective privacy policies and applicable legal requirements.

13. Cookies and Similar Technologies

Our website may use cookies or similar technologies where necessary for website functionality, security, preferences, or other legitimate purposes.

You may be able to control or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised "Last updated" date.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: